Frequently Asked Questions

Everything you need to know about your Club L London experience.

How long does international shipping take?

We offer several shipping options depending on your location. Standard international delivery typically takes 5-10 business days, while Express shipping can arrive within 2-4 business days.

What is your return policy for evening wear?

We accept returns within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags—including the 'do not remove' security tag—still attached.

How do I find my perfect fit?

Each product page features a detailed size guide tailored to our unique silhouettes. We recommend measuring your bust, waist, and hips to compare against our brand-specific charts.

Do you offer Next Day Delivery?

Yes, Next Day Delivery is available for UK customers on orders placed before 9 PM GMT, Sunday through Friday. Please check the checkout page for real-time availability.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options including Klarna and Clearpay to make your shopping experience seamless.

Can I amend or cancel my order after it has been placed?

To ensure fast delivery, we process orders almost immediately. Once an order is confirmed, we are generally unable to make changes or cancellations, but you can return the item once received.