Returns & Exchanges

We want you to love your Club L London look, but if it is not quite right, you can return your items within 14 days of receipt for a refund or exchange. Please ensure all garments are unworn, with tags still attached and in their original packaging.

1

Initiate Your Return

Log into our online returns portal using your order number and email address to select the items you wish to send back.

2

Choose Your Method

Select your preferred return carrier and download your prepaid shipping label or QR code for a contactless drop-off.

3

Pack Your Items

Securely pack your items in the original mailer bag, ensuring all original tags and hygiene seals remain intact.

4

Drop Off & Track

Drop your parcel at the designated collection point and keep your proof of postage until your refund is fully processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing